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Enrique Iturriaga

UX Research and Heuristic Analysis

Project by Enrique Iturriaga, published on

June 7, 2023

Stack:

Figma

Role:

Heuristic Analysis and UX/UI Recommendations

The project involved conducting a comprehensive UX research and heuristic analysis for Adecco USA's website, with the goal of identifying usability issues and recommending improvements to enhance the user experience.

The project began by conducting a thorough heuristic analysis, following established usability principles and guidelines. The analysis focused on evaluating the website's overall usability, navigation, content organization, visual design, and interaction design. Through this process, a range of usability issues and opportunities for improvement were identified.

To gain a deeper understanding of the user's perspective, user research techniques such as interviews, surveys, and usability testing were employed. This helped gather insights into the target audience's needs, preferences, and pain points when using the website. The data collected from these activities informed the subsequent analysis and recommendations.

Competitor analysis was also conducted to gain insights into the strengths and weaknesses of similar websites in the industry. This analysis helped identify industry best practices, emerging trends, and areas where Adecco USA's website could differentiate itself.

Based on the findings from the heuristic analysis, user research, and competitor analysis, a set of UX/UI improvement recommendations was formulated. These recommendations encompassed various aspects of the website, including information architecture, navigation, visual design, content presentation, and interaction design. The recommendations aimed to address the identified usability issues, improve the overall user experience, and align the website with industry standards and user expectations.

Due to the sensitive nature of this project and its confidential information, it cannot be shared publicly. If you are a prospective client interested in learning more about this project, I am available to provide a private walk-through upon request. Please contact me for further details.

Overall, this UX research and heuristic analysis project for Adecco USA's website involved a systematic evaluation of its usability and the development of actionable recommendations to enhance the user experience.

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